Your satisfaction matters to us, which is why we offer a 90-day return window for most items when you have the original receipt. Refunds will be made via the original payment method. If you don’t have the receipt, we may request ID and provide a credit note after verifying the purchase. Be aware that products such as electronics and media may have different return conditions. Unfortunately, we cannot accept returns on perishables, personalised products, or gift cards. We are dedicated to providing a fair and efficient returns process.